Find your order information

1. Locate your order confirmation and order number.
2. Check your inbox and spam folder for any messages about your shipment.
3. Email or call support if you need help checking the status.

Do not send passwords or payment-card details.

Shipment and delivery questions

If you have not received tracking information or a shipment update is unclear, contact support for assistance. Order-status help is provided by email or phone.

Delivery timing

Free shipping on all orders to all 50 U.S. states, including Alaska and Hawaii.

Total delivery time is 7–11 business days: handling takes 2–3 business days, followed by 5–8 business days in transit.

Liftgate service and carrier unloading are included at no extra charge.